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Product Care

PRODUCT CARE

To keep your ETERNAL GOLDEN ODD pieces in the best possible condition and preserve their appearance over time, it is important to follow these recommendations. Many changes such as loss of shine, small scratches or variations in tone are natural and do not constitute defects.

General care

  • Avoid bumps, hard knocks or falls.
  • Store each piece separately to avoid scratching each other.
  • Keep jewelry away from moisture and store it in a dry place.
  • Don't sleep with your jewelry on.
  • Remove them before doing sports or activities that could damage them.

925 Silver

Silver can darken or change color over time due to air, humidity, or skin pH. This is a normal process.

To take care of it:

  • Clean it periodically with a special silver cloth.
  • Avoid perfumes, creams, oils, or cosmetics.
  • Do not use it in the shower, swimming pool or sea.
  • Store it in its box or in an airtight bag when not in use.

Note: The darkening is natural and is not a defect.

Solid gold

Solid gold does not oxidize, but it may lose its shine or show micro-scratches with daily use.

To take care of it:

  • Avoid bumps and scrapes against hard surfaces.
  • Clean it with a microfiber cloth.
  • Do not use it during high-impact workouts or activities.
  • Do not use abrasive products to clean it.

Tip: A professional polish can restore the original shine after years of use.

Stones

Stones can lose their shine due to dust, oils, or traces of cream.

To take care of them:

  • Clean the stone with a soft, dry cloth.
  • Avoid direct blows to the stone or settings.
  • Do not use chemicals.
  • Avoid sudden temperature changes.

Chains, pendants and detailed pieces

  • Avoid pulling or stretching the chains.
  • If they get tangled, gently undo the knot.
  • Do not sleep with thin chains to avoid tension.

Recommended cleaning

  • Use a microfiber cloth or a silver/gold polishing cloth.
  • Do not use toothpaste, baking soda, or harsh cleaners.
  • Do not use ultrasonic machines on pieces with settings.

Storage

  • Store each piece of jewelry individually.
  • Avoid bathing and humid environments.
  • Do not leave the pieces exposed to the sun or air permanently.

Substances to avoid

Avoid contact with:

  • Perfumes
  • Creams
  • Oils
  • Alcohol
  • Hydroalcoholic gel
  • Cleaning products
  • Seawater or pool water
  • Intense sweating

These substances damage the shine, accelerate darkening, and can affect stones and settings.

Questions or queries?

We are here to help you.

Contact us at: ecommerce@eternalgoldenodd.com